Unexpected finance calls: verify before sharing documents

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If someone contacts you about business finance, verify their identity before sharing accounts, bank information or identity documents. Familiar company names can be imitated.

Check independently

Use contact details from a website you have reached yourself, not only a number supplied by the caller. Ask for the caller's name, organisation and reason for contacting you, then confirm those details through the verified channel.

Protect access information

Do not give passwords, one-time codes or remote access to your device. Be cautious about pressure to transfer money immediately or keep the conversation secret. A genuine enquiry should allow time to understand the request.

Keep evidence

Save messages and note the number, date and details. If money or sensitive information has already been shared, contact your bank or the relevant organisation promptly through an independently verified route. This is general guidance, not a claim that every finance business is regulated in the same way.

Explore your next step

Contact Milestone Funding to discuss your business and funding needs, or explore the funding options.

Further reading: British Business Bank: finance options.

General information, not a personalised recommendation. Availability, costs and terms depend on the provider and circumstances.